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TRICARE
MHS Nurse Advice Line
Available 24/7 to Help You
By TRICARE Communications, March 18, 2021
FALLS CHURCH, Va.,When it comes to staying healthy, on the MHS Nurse Advice Line website. You can also call
TRICARE knows having health and safety resources you and speak to a nurse by phone. If you’re in the U.S., Guam,
can count on matters. Did you know that one of those or Puerto Rico, call 1-800-TRICARE (1-800-874-2273)
resources is round-the-clock health care advice? If you ever and choose option 1. For other country-specific numbers,
have health-related questions or concerns, the Military you can find them on the website. Keep in mind, there’s
Health System (MHS) Nurse Advice Line is available no cost to use the MHS Nurse Advice Line. You just need
24/7 and at no cost to you. to be a TRICARE beneficiary living or traveling in the
U.S. or in a country with a military hospital or clinic.
“Minor injuries can happen anywhere and at any time,” However, if you’re enrolled in the US Family Health Plan,
said U.S. Public Health Service Lt. Bobby Taylor, MHS you have a separate nurse advice line you can use.
Nurse Advice Line program manager. “Whether you have
sick child or need health care advice while traveling, the Remember, the MHS Nurse Advice Line isn’t for emer-
MHS Nurse Advice Line connects you to a registered gencies that threaten your life, limb, eyesight, or safety. If
nurse who can help you safely treat a non-emergency you reasonably think you have an emergency, call 911 or
injury or illness from wherever you are.” go to the nearest emergency room.
“Whether you have sick child or need health care advice while traveling, the
MHS Nurse Advice Line connects you to a registered nurse who can help
you safely treat a non-emergency injury or illness from wherever you are.”
Depending on the severity of your injury or health concern, Did you know that the MHS Nurse Advice Line can help
the nurse you speak with may help you get care at a nearby if you think you’re experiencing COVID-19 symptoms?
urgent care or emergency care facility. Your nurse can also: A nurse will assess your condition and recommend steps
n Provide evidence-based instructions to treat minor to take based on guidance from the Centers for Disease
ailments at home Control and Prevention. Keep in mind, you should only
n Answer your health care questions use the advice line if you think you’ve been exposed to
n Assess your symptoms and recommend the level of COVID-19 or you think you have symptoms. For general
care you need COVID-19 information, such as updates on the COVID-
n Help you schedule an appointment within 24 hours 19 vaccine, visit TRICARE COVID Guidance.
at a military hospital or clinic (if you’re enrolled to
one and were recommended by the nurse) “The MHS Nurse Advice Line is committed to providing
you with health care advice you can trust,” Taylor added.
Nurses are available 24/7. Your options for connecting “So, take command of your health, and use this benefit
with one include starting a secure web chat or video chat whenever you need it.”
mhsnurseadviceline.com 1-800-TRICARE
For the latest news and information visit
www.NERA.org
The Naval Enlisted Reserve Association 13
